consensus
The consensus myths slowing down your decisions
Consensus is one of the most valued and misunderstood concepts in organizational life. That confusion is making decisions slower, messier, and sometimes worse than they need to be.
decision-making
Escalating decisions
Some problems aren't yours to solve
Two leaders with legitimate but conflicting mandates reach an impasse, and neither has the authority to resolve it. This edition argues that knowing when a conflict exceeds your authority to resolve is not a weakness. It is accurate self-knowledge.
Context
Why employees make baffling decisions
This edition examines what employees actually need to make good decisions independently, and why most setups leave critical pieces out without anyone noticing.
Cross-functional collaboration
Why cross-functional collaboration is hard
Cross-functional collaboration usually fails not because of bad communication or poor relationships, but because organizations fail to design the structural conditions required for it to succeed.
accountability
Accountability without authority sets you up to fail
You cannot hold someone accountable for outcomes they don't have the authority to produce. That principle sounds straightforward. The organizational reality is considerably messier, and the consequences of ignoring it are more corrosive than most organizations want to acknowledge.